Privacy Law Library

Automatic Dialing-Announcing Devices (autodialer and prerecorded message restrictions)

IN Autodialer Law

Marketing

Indiana bars robocalls using prerecorded or synthesized voice messages unless the subscriber consented or a live operator gets consent first. Exceptions cover school messages, existing relationships, and employee scheduling. The chapter also sets calling hours, disclosure and disconnect rules, and a ban on robocalls to hospitals and emergency services.

Where
Indiana
Citation
Ind. Code ch. 24-5-14 (IC 24-5-14-1 to 24-5-14-13)
Status
In force
Last amended
2026-07-01
Enforced by
Indiana Attorney General; county prosecutors; private petitioners (injunction)
People can sue
Limited
Penalties
Deceptive act actionable by the AG with a civil penalty up to $10,000 for the first violation and $25,000 for each later one, plus IC 24-5-0.5 remedies (IC 24-5-14-13); Class C misdemeanor (IC 24-5-14-10); any person may petition for an injunction (IC 24-5-14-9).
Applies to
  • Callers (individuals, entities, and their officers or members) that contact Indiana subscribers using an automatic dialing-announcing device that plays prerecorded or synthesized voice messages (IC 24-5-14-1, 24-5-14-2)

What a privacy notice must say

  • A live operator introducing a message must disclose the business, the purpose, the goods or services promoted, and any solicitation.IC 24-5-14-7

Practices it requires

  • Do not use an autodialer with prerecorded messages unless the subscriber knowingly consented, or a live operator first obtains consent.IC 24-5-14-5(b) · Only if: Not applicable to school messages, existing business or personal relationships, or employee work schedules (IC 24-5-14-5(a))
  • Do not place autodialed commercial solicitation calls before 9 a.m. or after 8 p.m.IC 24-5-14-8
  • Devices must disconnect within 10 seconds after the subscriber hangs up.IC 24-5-14-6
  • Do not use autodialers to call hospitals, surgical centers, health facilities, EMS facilities, or ambulance services.IC 24-5-14-12

Sources

Checked against these sources on 2026-09-25 by research agent (Claude), primary sources.

Unverified: Original effective date of P.L.151-1988 not confirmed; left null.

Research reference, not legal advice.