Privacy Law Library

Virginia Telephone Privacy Protection Act

VTPPA

Marketing · Communications

Virginia's telemarketing law limits sales calls and texts to 8 a.m. to 9 p.m., requires callers to identify themselves and transmit caller ID, restricts abandoned calls, and bars solicitations to numbers on the National Do Not Call Registry or to people who asked not to be contacted. Since January 1, 2026, a reply of STOP or UNSUBSCRIBE to a sales text must be honored for at least 10 years.

Where
Virginia
Citation
Va. Code §§ 59.1-510 to 59.1-518.01 (Title 59.1, Chapter 44)
Status
In force
In force since
2001-07-01
Last amended
2026-01-01
Enforced by
Virginia Attorney General, Commonwealth's attorneys, and local attorneys (59.1-517); aggrieved persons (59.1-515)
People can sue
Yes
Penalties
Private damages of $500 for a first violation, $1,000 for a second, and $5,000 for each later one (up to $5,000 if willful), plus fees; government actions may add civil penalties up to $5,000 per willful violation (59.1-515, 59.1-517).
Applies to
  • Telephone solicitors and sellers making sales calls to Virginia residences, Virginia area code numbers, or phones registered to Virginia residents, and (since 2026-01-01) sales text messages to Virginia area code or Virginia residents' wireless phones (59.1-510)

What a privacy notice must say

  • Identify the solicitor by first and last name and the seller on whose behalf the call is made.Va. Code § 59.1-512

Practices it requires

  • Make telephone solicitations only between 8:00 a.m. and 9:00 p.m. local time unless the person consented.Va. Code § 59.1-511
  • Transmit the solicitor's telephone number (and name when available) as caller ID.Va. Code § 59.1-513
  • Play a prerecorded identification message when no live representative is available within two seconds of the greeting.Va. Code § 59.1-513.1
  • Do not solicit numbers on the National Do Not Call Registry or numbers whose users asked not to be called; honor text replies of STOP or UNSUBSCRIBE for at least 10 years.Va. Code § 59.1-514(A)-(B) · From 2026-01-01

Other duties

  • Sellers are jointly liable with telephone solicitors acting on their behalf, subject to a rebuttable presumption.Va. Code § 59.1-514.1

Sources

Checked against these sources on 2026-09-25 by research agent (Claude), primary sources.

Unverified: Original 2001 effective date inferred from the default July 1 date (2001, cc. 528, 553); not checked against the bill. The text-message changes are attributed to 2025, c. 626 from the bill history and summary; whether that act changed other provisions was not compared against the pre-2026 text.

Research reference, not legal advice.