Ticketmaster UK Limited

£1.3M($1.6M USD)final

Date Issued

2020-11-13

Authority

UK ICO

Country

United Kingdom

Violation Type

other

Currency

GBP

Violation Summary

The ICO found that the company failed to put appropriate security measures in place to prevent a cyber-attack on a chat-bot installed on its online payment page. The data breach, which included names, payment card numbers, expiry dates and CVV numbers, potentially affected 9.4million of Ticketmaster’s customers across Europe including 1.5million in the UK