Search Privacy Fines

Organisation made direct marketing calls to subscribers who were registered with the TPS or CTPS in contravention of Regulation 21

Ice Telecommunications Ltd made 72,682 unsolicited marketing calls to businesses registered with the CTPS or TPS between 13 September 2021 and 31 January 2022.

Organisation responsible for making 270,774 unsolicited direct marketing calls to subscribers on the TPS register without valid consent between 1 January 2018 and 29 November 2018.

A total of 2,565,513 direct marketing messages were received by subscribers having being sent by SportsDirect.com Retail Ltd

Allapplianceservices UK Ltd (AUKL), based in Brighton, made 99,313 unsolicited direct marketing calls to people registered with the TPS between 1 January 2021 and 28 June 2021. AUKL came to the attention of the ICO via the Financial Conduct Authority. The ICO’s investigation found AUKL appeared to use pressure tactics during the calls insisting card details were given, with one person saying they “just wanted AUKL to go away” and so handed over their payment details. The ICO concluded the company contravened electronic marketing law in order to maximise turnover and profit. One of the complainants had reduced capacity as a result of a stroke, with a second having dementia. The ICO has fined AUKL £85,000.

Various incidents concerning the disclosure of personal data via email to incorrect recipient

SQL Injection attack that led to an attacker accessing the personal data, including financial information, of over 26,000 customers

Company sent of unsolicited direct marketing emails without the required consent.

SGS Home Protect Ltd made 24,214 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £70,000 and issued with an enforcement notice.

RHAP Ltd made 15,288 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £65,000 and issued with an enforcement notice.

Between 1 January 2021 and 31 January 2022 there were a total of 2,330,423 SMS sent without consent. 24,309 were sent by ADS directly and it allowed its lines to be used by third parties to send the remaining 2,306,114. These messages were sent in breach of regulation 22 of PECR. ADS came to our attention following a review of complaints received by the 7726 spam reporting tool.

Between 1 and 30 November 2020 Finance Giant Ltd instigated the sending of a confirmed total of 505,759 unsolicited direct marketing messages that were received by subscribers contrary to regulation 22 of PECR.

The company made unsolicited calls for direct marketing pusposes without consent of the recipients