Search Privacy Fines

Unsolicited marketing calls being made relating to installation of home improvement products such as doors, windows, conservatories, kitchens and bathrooms

A marketing company sent unsolicited text messages for the purpose of direct marketing without the consent of the recipients.

The company made unsolicited calls for the purpose of direct marketing without the consent of the recipients

A company which sent more than 500,000 texts urging people to support its campaign to leave the EU

Xerpla Ltd used a public telecommunications service for the purposes of transmitting unsolicited communications by means of electronic mail to individual subscribers without a valid consent of recipients.

The company made unsolicited direct marketing calls without the consent of recipients and failed to take reasonable steps to record the information of subscribers who had not given their prior consent to receiving marketing calls

Between 1 September 2019 and 30 November 2020, Ryan Hill Partners sent 463,360 SMS messages, of which 409,468 were delivered, which were unsolicited direct marketing messages sent to subscribers who had not consented to receiving them, contrary to regulation 22 of PECR.

Repair Plans UK Limited (RPUK), based in Brighton made 21,347 unsolicited direct marketing calls to people registered with the TPS between 18 January 2021 and 7 September 2021. RPUK came to the attention of the ICO via West Sussex Trading Standards. The ICO’s investigation found the company targeted a specific demographic, as they bought data which asked for people aged 60+, were homeowners and had a landline, and made false and misleading statements during their calls. Throughout the investigation the company failed to provide any details of their compliant marketing procedures and the ICO found at least one incident of £180 being taken unnecessarily from a person’s bank account. The ICO has fined RPUK £70,000 and issued an enforcement notice demanding the company comply with the law within 30 days.

Growth Experts Limited fined £60,000 for sending thousands of nuisance marketing texts at the height of the pandemic.

Cab Guru Limited made unsolicited direct marketing text messages without consent from SMS recipients directly.

Company sent of unsolicited direct marketing emails without the required consent.

Hamilton Digital Solutions Ltd instigated the transmission of unsolicited communications by means of electronic mail to individual subscribers for the purposes of direct marketing without prior consent.

House Hold Appliances 247 Ltd made 19,069 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £55,000 and issued with an enforcement notice.

Between 1 January 2022 and 28 September 2022 there were 20,939 calls made to CTPS or TPS registered numbers – breach of Reg 21 and 24 of PECR. MCP came to the ICO’s attention following a review of complaints made to the Telephone Preference Service (TPS) in November 2021 as part of Operation Torc, which has been set up to investigate unsolicited pensions calls.

Muscle Foods Limited fined £50 000 for sending approximately 135,651,627 marketing emails and 6,354,426 marketing SMS messages to individuals without their consent, over a period of seven months.

Between 12 March 2020 and 8 September 2020, a total of 752,425 unsolicited direct marketing messages were received by subscribers, having been sent by The Money Hive Limited without valid consent

On or around 4 August 2020 there were 451,217 direct marketing emails containing the Marketing Preference Reminder received by subscribers

Unlawful disclosure of postal addresses of the 2020 New Year Honours recipients list

The Information Commissioner’s Office (ICO) has fined OSL Financial Consultancy Limited (OSL) £50,000 for illegally sending 174,342 nuisance marketing texts

L.A.D.H Limited sent 31,329 direct market text messages to individuals in breach of regulation 22 and 23 of PECR. The company was fined £50,000 and issued with an enforcement notice.